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Hollister Secure Start Services
Join today and receive free personalized support regardless of the brand of ostomy products you use.
Are you a Healthcare Professional facilitating enrollment for your patient?
For Ostomy, please click here
For Continence, please click here
We’re here to help!

Insurance
Based on your insurance plan, we can explain your options and help you determine whether any ostomy regardless of brand, is covered, as well as allowable quantities.

Products
Whether you're new to your condition or an experienced user just looking for product options, we can help.

Suppliers
We'll provide you with information about supplier options who accept your insurance and who can provide you with your requested product.

Connections
Hollister Secure StartSM services has long-standing relationships with a variety of organizations to connect you with people, knowledge, and tools to live the life you want to live.

Access to Nurses
While your healthcare professional is your source of medical information, we have nurses available to answer questions over the phone related to product usage.

Educational Information
We can help you navigate the latest lifestyle, product, and clinical information available on Hollister.com.
Below are answers to some commonly asked questions about our services.
Why should I join Hollister Secure Start services?
Everyone is different. When you join, you'll be matched with a Consumer Service Advisor who will take the time to understand your needs and help you find solutions to the challenges you may face as an ostomy or continence product user, including finding the right products, identifying product supplier options, navigating insurance, and more.

Who can join?
Anyone living with an ostomy or their caregivers, regardless of the brand of products used.

What does it cost?
Nothing. There is no cost for patients or their caregivers to join, and our support is available for as long as you need us.

Do I need to use Hollister products to join?
No, services offered are provided at no cost regardless of the brand of products you choose to use.

Join Hollister Secure StartSM Services Today
Enroll now to gain access to free personalized support, product information, and educational resources that will help you live the life you want to live.
Call us at 1.888.808.7456 or enroll online.